Effective Date: (09-10-2024)

At Vinayaka Trading, we are committed to delivering your fresh food orders quickly and efficiently. Please review the details of our shipping and delivery process:

1. Shipping Locations

  • We currently offer same-day delivery in select cities and towns across India. Delivery availability may vary depending on your location. Please check at checkout to see if your area is eligible.

2. Shipping Charges

  • Shipping charges are calculated based on the delivery location and weight of the order. Any applicable shipping fees will be displayed at checkout.
  • Express same-day delivery charges may apply depending on the delivery location.

3. Order Processing & Delivery Time

  • Same-Day Processing and Delivery:
    • Orders placed before 10:00 AM (IST) are eligible for same-day delivery.
    • Orders placed after 10:00 AM will be delivered the following business day.
  • Delivery typically occurs within 4-6 hours after the order is confirmed for eligible areas.

Note: Since we deliver perishable food products, please ensure someone is available to receive the delivery at the provided address. Delays in accepting the package may affect the quality of the food.

4. Shipping Confirmation

  • Once your order has been dispatched, you will receive a shipping confirmation email with a tracking link. You can use this to track the live status of your order and its estimated delivery time.

5. Delayed or Missed Deliveries

  • While we aim to deliver on time, unforeseen events such as traffic, weather, or operational issues may cause delays. If your package is delayed or missed, please contact us at [email protected] immediately for assistance.

6. Damaged Goods

  • If your order arrives damaged or the food is compromised, take clear photographs of the packaging and the product. Contact us within 24 hours of receiving the order at [email protected]. We will arrange a replacement or refund based on the issue.

For any questions regarding shipping, contact us at: